November 26, 2020 | by Liliane Youssef
When asked about the workplace, we often come up with ideas of things that could be done differently or even some completely new processes and procedures. Yet, when things do change, we often get terrified and uncomfortable. In this blog, we’ll cover the six stages of successful change.
October 26, 2020 | by Liliane Youssef
However, it is important to understand that if a remote work setup is not planned properly, these benefits can come at a cost because of their impact on:
March 24, 2020 | by Liliane Youssef
As the Co-Founder and COO of Flawless Inbound, I believe that having resilient operations is important for all industries. Operational Resilience is a form of lived Change management that we practice every day and on which we fall back in times of rapid change. It ensures business continuity and allows us to successfully navigate all types of risks – including pandemics like the one we are currently experiencing with CoVid-19.
October 21, 2019 | by Liliane Youssef
When a customer’s faced with a choice of amazing versus poor customer service, which do you think they’ll pick?
October 11, 2019 | by Liliane Youssef
Everyone’s heard the term “disruptor.” You think of companies like Google and Amazon. Companies that came onto the scene and completely upended how we do things.
September 6, 2019 | by Liliane Youssef
Want to see some results from your digital marketing efforts? Here’s five steps that work well to build a marketing strategy that’s realistic, effective, and adaptable.