Building A Customer Advocacy Program to Fuel Your Sales and Marketing

Customer success stories are one of the most powerful tools in a marketer’s arsenal. Satisfied customers are a source of inspiration. They help current and potential customers make the most of their purchase, become loyal to the brand, and provide referrals 

In Service Enablement, Sales Process, Grow Your Business, Referral Program, Customer Advocacy Program

5 Simple Ways Referral Programs Can Help Your B2B (& How to Implement Them)

Why Do You Need A Good Referral Program?

  1. Cost-efficiency

A referral program is easier and more cost-efficient than a traditional marketing campaign because it relies on the loyalty and satisfaction of existing customers. With a traditional marketing campaign, you need to invest time, resources, and money to get people to notice your business.
A referral program, on the other hand, is a simple and effective way to create awareness and build competitive presence: you rely on your existing customers – and most loyal fans (who already have a relationship with your brand) – to spread the word. They know how great your business is and will be happy to share their positive experiences – for free!

In B2B, Marketing and Sales strategies, Grow Your Business, Referral Program, Customer Advocacy Program

INBOUND 2019: 7 Important Takeaways from the Conference

In case you hadn’t heard about it, every year since 2012 HubSpot has hosted INBOUND, an interactive, educational conference for users, partners, and industry professionals that takes place in Boston, MA. This year, INBOUND played host to around 26,000 attendees and featured some big names on it’s keynote speaker list (we’re talking Elizabeth Gilbert, Chip and Joanna Gaines, Janelle Monae, Alexis Ohanian, Katie Couric, and more). Also this year – I was there!

In Marketing Enablement, B2B, Digital Marketing, Marketing Advice 2019, Marketing and Sales strategies, Grow Your Business, marketing company